Supported Systems under ENE Complete Managed I.T. Service
Customers must meet or exceed the minimum levels detailed in our Managed Service Qualification Standards
Since the dawn of the "desktop computing" revolution in the early 1980's there have probably been well over 100,000 software programs developed in dozens and dozens of programming languages and on various computing platforms. We've supported hundreds of programs and a dozen operating systems that are no longer commercially viable. Remember Windows 98? How about Microsoft Office '97? We've also supported hundreds of servers and desktops that are no longer commercially available.
Generally speaking, if your company has computers and/or software that are 5 or more years old, then it's time to upgrade. Even at 5 years, you're pushing the envelope and here's why: There is a constant cat and mouse game that software developers and engineers play with criminals on 2 fronts - Piracy and Security. Developers must find a way to balance the need to protect their intellectual property (the programming code) with the need to make the product widely available and easy to install and setup. If they make it too difficult to install and license many potential buyers may stay away. If they make it too easy to install and license they'll lose tons of money to piracy.
Despite the very public outcry of the music and software industries over piracy, the practice continues practically unabated in the United States and you may be surprised to find out that on average, most companies have at least one person who pirates music and/or software. Doing so while using company-owned equipment and infrastructure not only puts your business in legal jeopardy, but it can also bring your network's speed down substantially which, of course, impacts productivity. One of the many things that ENE Complete Managed I.T. Service does extremely well is copyright violation detection and remediation. If your company has an employee on the network who is illegally downloading or uploading copyrighted materials or visiting inappropriate websites, they will be among the first issues we detect and eliminate. This alone goes a long way towards bringing your systems into compliance with our minimum standards for Managed Service.
This brings us to supported systems. Computers running outdated operating systems are extremely susceptible to tampering and hacking, making them very high-value, soft targets for hackers looking to gain control of PCs on your network. Then they can launch additional attacks from your network, effectively shielding themselves from detection. This is one of many reasons we require our Managed Service customers to be running fully-supported operating systems. The very few dollars you might be saving by delaying the purchase of a new PC would not even begin to pay the costs of remediation for a single successful virus attack.
If you're interested in protecting your technology investments with a managed service plan from ENE, even if you do not currently meet our minimum standards we can and will help guide you through whatever upgrades you must make in order to achieve compliance and get protection in place. Remember, with ENE Complete Managed I.T. Service we are responsible for keeping your business's computer systems up and running at all times, no matter what. You're protected against devastating virus attacks, hacking penetrations or any other technical misfortune that may come your way because under managed service we take complete ownership of everything spelled out in your contract.
This list is by no means meant to be complete, but it represents a fair amount of the equipment and software we are presently encountering in the field on any given day. We support all of this, and much much more.
- Microsoft Windows XP*, 7, 8.x and 10
- Microsoft Windows Server 2003*, 2008, 2012 R2 Standard
- Apple Mac OSX et al, IOS 8.x, 9.x
- Google Android, Chrome
Server Hardware Systems:
- HP/Compaq Proliant ML-150G5 through DL-380xxx - we support ALL server hardware from HP/Compaq
- Dell PowerEdge - We support all Dell server models
- RAID - we support all RAID configurations currently available from HP/Compaq and Dell
- Carbonite Gold Partner
- Microsoft Office 365
- Microsoft Azure
- Hybrid-Cloud Solutions
Data Storage Systems:
- NetGear ReadyNAS
- Western Digital
*Systems running these operating systems do not qualify for ENE Complete